At Aromamugco, we take the protection of your personal data with the utmost seriousness. This Privacy Policy outlines how Cup Verde Coffee GmbH collects, processes, and protects your information when you interact with our website.
- Data Controller
The entity responsible for the processing of your data (the “Controller”) is:
Cup Verde Coffee GmbH Schulterblatt 58, 20357 Hamburg
Registration: Amtsgericht Hamburg HRB 177744
Email: coffeecup@aromamugco.com
Telephone: +49 40 533073790
- Information We Collect
To facilitate your purchase and provide professional service, we collect the following:
Contact Details: Name, email address, and telephone number.
Transaction Data: Delivery address and billing information.
Technical Data: IP address and browser cookies (utilised solely for website functionality).
Data Sharing with Third Parties： Beyond our payment processor (Stripe), we strictly share your personal data only with trusted third parties necessary to fulfil your order. This primarily includes our logistics and shipping partners (e.g., standard courier services) who require your delivery address and contact number to ensure the safe and timely arrival of your ceramic products.
- Payment Processing
To ensure professional handling of your transactions, all payments are processed through our designated third-party payment service provider, Stripe.
Your payment information (such as credit card numbers) is collected and processed directly by Stripe via their secure systems.
Cup Verde Coffee GmbH does not store full payment card details on our internal servers.
The processing of this data is necessary for the performance of the contract between you and our brand.
- Data Retention Periods
We retain your personal information only for as long as is strictly necessary to fulfil the purposes for which it was collected, including:
Contractual Obligations: Data related to your purchase is kept for the duration of the commercial relationship.
Statutory Requirements: In accordance with German commercial and tax laws (Handelsgesetzbuch and Abgabenordnung), certain transaction records and invoices are retained for a period of ten (10) years.
US Compliance: For our North American clientele, data is retained in accordance with applicable state and federal record-keeping standards.
5.Children’s Privacy and Age Requirements
Our website and products are intended for a general audience and are not directed at children. We do not knowingly collect personal information from individuals under the age of 16 (in the EU) or 13 (in the US). By using this site and purchasing our products, you represent that you are at least the age of majority in your state, province, or country of residence. If we become aware that we have collected data from a minor without parental consent, we will take immediate steps to delete that information.
6.Your Legal Rights
Depending on your jurisdiction (GDPR in the EU/Germany or CCPA in the US), you possess the following rights:
Access & Portability: The right to request a copy of the data we hold.
Rectification: The right to correct inaccurate information.
Erasure: The right to request the deletion of data, provided it does not conflict with statutory retention mandates.
Withdrawal of Consent: You may withdraw consent for data processing at any time for future transactions.
7.Data Security
We implement robust organisational and technical measures to protect your information against unauthorised access or loss. While we maintain professional standards of digital oversight, it should be noted that no method of electronic transmission can be categorised as having absolute immunity from all risks.
8.Contact for Privacy Enquiries
For any questions regarding your data or to exercise your legal rights, please contact our Data Privacy Officer at coffeecup@aromamugco.com.
