At Aromamugco, managed by Cup Verde Coffee GmbH, we are dedicated to maintaining a professional and reliable environment for our clientele. This policy outlines how transactions and associated data are handled in accordance with European and United States regulatory standards.
- Payment Processing
To ensure the professional handling of your financial information, all transactions on our website are processed through Stripe, a leading global payment infrastructure provider.
Seamless Checkout: Customers are not required to hold or log into a Stripe account to complete a purchase. The checkout process is integrated directly for your convenience.
Security Monitoring: Our payment processor conducts regular security risk assessments and monitors for anomalous transaction patterns to support the integrity of the payment ecosystem.To further enhance security, we support 3D Secure (3DS) authentication for eligible transactions, providing an additional layer of protection against unauthorized use of your card.
Billing Information: Please note that transactions will appear on your financial statements under the descriptor of our parent company: Cup Verde Coffee GmbH.
All transactions are one-time payments. No hidden recurring charges or subscription fees apply to our products.
- Accepted Payment Methods
We offer a variety of secure payment options to accommodate our international customers:
Credit & Debit Cards: Visa, Mastercard, and American Express.
Digital Wallets: Apple Pay and Google Pay.
Electronic Wallets: Various regional digital wallet solutions.
- Data Protection and Privacy
In compliance with the General Data Protection Regulation (GDPR) and applicable United States privacy laws, we implement rigorous measures to protect your personal data.
Consent-Based Cookies: We utilise a cookie management system. Non-essential cookies are only activated once you have provided explicit consent by selecting the “Accept” button on our cookie banner.
Data Minimisation: We only collect information necessary for the fulfilment of your order, as further detailed in our comprehensive Privacy Policy.
- Order Fulfilment
Once a payment is successfully processed, the dispatch of your items will proceed in accordance with our standard processing timelines. For specific details regarding delivery windows and handling, please refer to our dedicated Shipping Policy. - Professional Enquiries
Should you have any questions regarding a transaction or our security protocols, our support team is available to assist.
Response Commitment: We aim to respond to all written enquiries via coffeecup@aromamugco.com within 24 to 48 hours.
